This policy is valid from 17 January 2017
Roots Marketing Boutique, LLC (“Roots Marketing”, “Roots Marketing Boutique” Previously “Cara Diane + Co. LLC”) abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. Compensation received from advertising sales may influence the advertising content, topics or posts made in this blog. That content, advertising space or post will be clearly identified as paid or sponsored content.
The owner(s) of Roots Marketing Boutique, LLC are compensated to provide opinion on products, services, websites and various other topics. Even though the owner(s) of this blog receives compensation for our posts or advertisements, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this blog are purely the bloggers’ own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.
Roots Marketing Boutique, LLC does contain content which might present a conflict of interest. This content may not always be identified.
PRODUCTS & SERVICES POLICY
P A Y M E N T P O L I C Y:
✓ We accept credit and debit cards, gift cards and other international payment methods where available.
✓ We send out products as soon as payments have cleared in full.
✎ Contact us if you are having any problems with payment.
✗ Payment is due within 10 days of purchase.
S H I P P I N G :
✁ Items are all hand packaged & recycled materials ♻ are used when possible.
✓ We ship most items using USPS. If not, we use UPS. We always ship to the address provided at checkout.
✓ No Tracking numbers provided if the order is under $15 or includes free shipping
R E T U R N S & E X C H A N G E S:
The following policy applies to domestic orders only. Contact us for international orders info.
✓ Eligibility Window: To qualify for a return, items must be received back to our Fulfillment Center within 30 days of your original order shipment date (as shown on your shipping confirmation email). Exchanges must be received within 60 days. Items Not Eligible for Refund or Store Credit:
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- Returns received in damaged/worn condition.
- Returns received after 60 days of the original order shipment date.
- Custom orders
- Shipping charges, except in cases where we have made a shipping error.
✓ Items Eligible for Store Credit Only:
Returns received by Roots Marketing between 31 and 60 days after the original order shipment date (as shown on your shipping confirmation email). One-of-a-kind items (including vintage) are returnable for store credit only. Late returns will have the $7.99 shipping fee deducted and are only eligible for 50% store credit.
Non-Apparel Items: Must be returned with original packaging intact, otherwise they are non-refundable and will receive no refund or store credit.
✓ How do I return an item I received as a gift?
If you received an order from Roots Marketing as a gift, you can still return! We’ll issue you a Never Skip Brunch store credit for the amount of the returned item(s) to your account. Please contact us to get your free shipping label.
✓ What happens if I return an item that I bought on sale or used a promo code on?
Coupons and discount codes are allocated across all applicable items. If you applied a coupon or discount code on the order you’re returning, or if you are returning an item purchased on sale, you’ll be refunded the amount that you paid after the applied discount.
✓ What if there was something wrong with my order?
Call us right away and we can make things right. Reach us at (720) 507-4027.
✓ APO/FPO & US Territories:
Give us a call at 720.507.4027. We’ll gladly guide you through the returns process.
C O U P O N P O L I C Y:
Coupon offers exclude shipping charges, gift wrap charges, taxes and custom duties. Offers are valid online at www.rootsbeforereach.com only (unless specifically noted otherwise), and cannot be combined with any other coupons or promotions and may change, be modified or canceled at any time, and without notice. Promotions cannot be applied to past orders. Present your coupons at the time of purchase. Never Skip Brunch ® customers must present coupons when picking up an order or at the time of delivery. Coupon codes must be entered at checkout for online orders. We cannot give cash back or credit for coupons not presented at time of purchase. Customers must pay any and all applicable taxes. The cash value of any Roots Marketing-issued coupon is 1/100¢. Coupons are valid for select dates, which are usually specified on the printed coupon or via promotion dates on social media. We do not accept expired coupons. Coupons valid one per customer per order, and only one discount code can be applied per order. Coupons are not refunded on returned products. Discounts do not apply to Gift Certificates or free products. We reserve the right to refuse any coupon for “free” product and those with a high value in relationship to the item’s price. If the coupon’s face value or multiplied value is greater than the purchase price of the item, the item will be free. We will not give cash back or apply additional credit. We do not accept coupons that have been identified as counterfeit and reserve the right to refuse any coupon that appears to be fraudulent. We do not accept coupons that have been identified as counterfeit and reserve the right to refuse any coupon that appears to be fraudulent. Coupons are non-transferable, and may not be copied, photocopied, scanned, altered, sold, traded, or otherwise distributed to others. Coupons that are copied, photocopied, scanned, altered, sold, traded, distributed or transferred by their original recipient to any other person, firm or group are VOID. Coupons are not valid for wholesale products or orders. This Coupon policy may be modified at Roots Marketing’s discretion and is subject to change.
C U S T O M – O R D E R S:
☛ A 50% deposit is due on all custom work at time of commission and before work is started. Sales price will be established at the time of commission.
✓ If buyer notifies us of inability to pay before work has commenced, the deposit is refundable.
✗ If buyer notifies us of inability to pay after work has commenced, the deposit is non-refundable.
TERMS OF U SE (“Terms”)
Last updated: January 17, 2017.
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the http://www.rootsbeforereach.com/ website (the “Service”) previously known as by Cara Diane + Co. LLC (“Roots”, “Roots Marketing”, “Roots Marketing Boutique”, “us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
D I S C L A I M E R
All content provided on this Never Skip Brunch blog is for informational purposes only. The owner of this blog makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site.
The owner of the Roots Marketing Boutique, LLC and the Never Skip Brunch blog, will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information.
I N D E M N I F I C A T I O N
L I M I T A T I O N O F L I A B I L I T Y
T E R M I N A T I O N
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
We may terminate your further access to Roots Marketing Boutique sites or change the Roots Marketing Boutique sites, or delete content or features in any way, at any time, and for any reason or no reason. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
L I N K S T O O T H E R W E B S I T E S
Our Service may contain links to thirdparty web sites or services that are not owned or controlled by Roots Marketing Boutique.
Roots Marketing Boutique has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Roots Marketing Boutique shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any thirdparty web sites or services that you visit.
G O V E R N I N G L A W
These Terms shall be governed and construed in accordance with the laws of the United States of America (“US”,”U.S.”), without regard to its conflict of law provisions.
C H A N G E S
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 10 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
C O N T A C T U S
If you have any questions about these Terms, please contact us.
firstname.lastname@example.org // 720.507.4027
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site or provide us with feedback on our products or services.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly. However, you will still be able to place orders .
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
You can change your personal information:
• By emailing us
• By calling us
• By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Roots Marketing Boutique, LLC
4800 E Cherry Creek South Dr #J205
Denver, Colorado 80246
Last Edited on 2017-01-17